[Lucky for Mycroft and his far from typical panic, the operator is used to people in far worse states trying to give information and is trained in how to handle it. Her voice is calm and professional, clear, and extremely concise.]

The ambulance is on the way, sir. I need you to try to put something soft under his head, but don't restrain him. Tell me immediately when he stops seizing, or if anything changes.

[The faint sound of keys tapping can be heard in the background.]

Can you tell me the name and age of the patient? And your name? Do you know what he's taken?